Citi Insights Interviews
TBB conducted 300x60-minute one-on-one interviews with mid to senior-level employees that encouraged authenticity, vulnerability and candor.
Our lines of questioning established a level of comfort that led to common understanding and the uncovering of foundational insights. Citi then used these insights to create a truly sustainable, diversity-focused strategy and lasting change. The interview process was also very therapeutic for the employees, many of which had never had the opportunity to express their experiences and concerns.
“We help develop companies but companies are made up of individuals.
You should listen to what your staff has to say.”
— Mike Burns, Founder
Interested in bespoke solutions for your organization or business?
Our research process has three phases: we diagnose, plan, and act. This measured approach is why our DE&I programs are always a hit with clients and their employees: because they feel heard and can rest assured the positive change is coming to their organization.